A Day in the Life of our Guest Services Assistant, Cleo

Published: Monday 12th Aug 2019

Have you ever wondered what our team get up to? Cleo, our Guest Services Assistant has shared with us her typical day in the life.

Before I can even think about my typical working day, I have to get my two greyhounds (Pammie and Buttons) to their day care. This means that I have the opportunity to have a walk through my hometown of Swanage every day to drop them off, and have the added bonus of being able to enjoy the peace of the morning.

In summer I sometimes can be spotted at the shows and fairs throughout Dorset, representing our Brand. However, most of the week I’m found in our local Swanage office. 

My role focuses mostly on the day to day running of the office, between the guests, homeowners and our housekeepers it can be a big job! I love speaking to people and being on the front line, there is nothing better than being able to resolve an issue for someone.

I recently gained my Level 2 Training in Photography for Wyke and I love putting it to use. Getting out the office and getting to look round so many amazing properties is great, especially as it means I get to go around Purbeck and Dorset at the same time.

Once the day is done, I get my dogs home and take them out for an evening stroll, usually along the beach or out and about in the Dorset countryside. In the evenings I tend to enjoy a quiet night in with a box set and a good meal, it can’t be beaten. Helping people have the holiday they want is a definite perk of the job, but my favourite part is watching others fall in love with this amazing part of the world.